Sephora Strives for Personalization via Multichannel mCommerce Push (Mobile Commerce Daily)
"The idea is to provide a seamless brand experience that bridges the online/offline gap by using mobile devices. Sephora is an innovator in the mobile space, and this effort helps to secure its position as a leader," said Chris Mason, cofounder/CEO of Branding Brand.
"Sephora provides a clear example of how mobile can enrich shopping experiences across the board," he said. "Rather than sitting around worrying about the death of retail, brands should be asking themselves, 'how can I use these devices to bring my in-store experience to the next level?'" he said.