American Eagle on Top in Omni-channel Survey (MR Magazine)
Young men’s and women’s retailer American Eagle Outfitters has come out on top in a global omni-channel fashion survey.
Kurt Salmon, the global retail and consumer goods consultancy, surveyed 50 fashion companies in the UK, Germany, France and the US, analyzing customer service of the brands in store, online, mobile and social markets....
American Eagle did particularly well in online purchase cycle, mobile and social, a spokesperson for Kurt Salmon told just-style.(read full story)